HEYA is a forum for the members of HEYA to communicate and share ideas with other HEYA members and Toyota. This Code of Conduct provides guidelines for constructive, respectful and productive dialogue for HEYA members.
Any HEYA member who engages in the following conduct will be removed from HEYA:
1. Disparaging HEYA or the Toyota brand;
2. Soliciting or disclosing Toyota’s or another company or individual’s confidential or proprietary information, including personally identifiable information;
3. Misusing HEYA, Toyota or another company or individual’s
property, including but not limited to, logos, photos, electronic images, music, copyrights and trademarks;
4. Posting or uploading inappropriate communications, including but not limited to, material which: (a) could be construed as obscene, pornographic, violent, defamatory, offensive, discriminatory, inflammatory threatening, insulting, harassing or disparaging of others; (b) is intended to solicit or proselytize to others for commercial ventures, religious or political causes; and (c) promotes any unlawful or improper purpose, including but not limited to, gambling, participating in chain letters and pyramid schemes, or breaking into or "hacking" into the computers or intercepting the transmissions of others;
5. Transmitting or assisting in or promoting the transmission of junk mail, chain letters, or unsolicited mass mailing, instant messaging, spimming or spamming;
6. Promoting, selling or spamming on behalf of any others’ products or brands;
7. Creating or utilizing technology to generate fraudulent point activity including bots, spiders, email or IM spam;
8. Creating multiple user accounts;
9. Uploading or posting of any computer viruses, harmful files or programs;
10. Engaging in any other conduct which HEYA considers inappropriate, unlawful, or objectionable.
Please keep in mind that the foregoing rules are not exhaustive. All HEYA members are required to exercise sound judgment at all times. Accordingly, you should also abide by the following guidelines during your participation as a HEYA member.
1. Protect Yourself
Remember, that while HEYA is designed to be a safe place to share your ideas, Toyota cannot guarantee that other HEYA members will not use the ideas that you share. So, if you have an idea that you would like to keep confidential and/or don’t want others using, do not post it on HEYA. You should also refrain from disclosing your personally identifiable information. What you post on HEYA is public and will be archived, stored and retrievable for years to come. Think, before commenting or posting content. Be sure to thoroughly review Toyota’s Online Privacy Policy which outlines other safeguards pertaining to the protection of your interests, including Toyota and HEYA’s obligations to you.
2. You Could be Held Legally Liable. When you choose to go public with your opinions, comments or content, you are legally responsible. Individuals can be held personally liable for any commentary deemed to be defamatory, obscene, or offensive. In essence, you post at your own risk. Outside parties actually can pursue legal action against you for postings.
3. Respect Gets Respect
You must uphold Toyota’s belief of respect for all individuals and act responsibly in posting and uploading material to HEYA. Any posts which HEYA deems inappropriate or unlawful will be removed.
4. Be Accurate and Constructive
Be thoughtful, accurate and respectful. Your comments may impact your fellow HEYA members and Toyota. Whether you are posting in praise or criticism, you are encouraged to develop thoughtful arguments that extend well beyond “XYZ is cool” or “ABC isn’t a good idea”. Provide context and support for your postings.
5. Safety
Do not post any comments or content on HEYA that promotes unsafe activities or that could lead to an unsafe situation involving our HEYA members or other individuals. Posting unsafe comments or content is strictly prohibited and may provide grounds for legal action. Remember, you could also be held personally liable for any such unsafe information or situation.
REPORTING PROCEDURE FOR POLICY VIOLATIONS
While we encourage free thinking and the sharing of opinions, the HEYA forum is a privilege and serves as a meeting place for an exclusive community. Negative behavior detracts from the experience of this group and will not be tolerated. If you feel that HEYA members are not using proper judgment, making personal attacks or insensitive remarks please email help@heya.toyota.com.
HEYA reserves the right to modify or terminate this Code of Conduct at any time in its sole discretion and to suspend or terminate the participation of any HEYA member found to be in violation of this Code of Conduct. If necessary, Toyota may choose to take appropriate legal action to defend its reputation and interests.
Questions about the HEYA Code of Conduct should be directed to help@heya.toyota.com