Effective as of April 30, 2007
(Continental United States Only.)
Introduction to the Toyota Online Privacy Policy
No Representation or Warranty
Normal Web Site Usage
Collection and Sharing of Personally Identifiable Information
Surveys
We Do Not Seek Information from Children
How to Update Your Information
Use of Cookies
Third Party Advertising Companies
Links to Other Websites
This document describes Toyota Motor Sales, U.S.A., Inc.'s ("Toyota") policy (“Privacy Policy”) regarding information received about you during visits to the Heya Web site (the “Site”), hosted for Toyota by Drillteam. The amount and type of information received depends on how you use the Site. These privacy provisions apply solely to Toyota's online information collection activities on this Site and are not applicable to information collection practices Toyota may be engaged in elsewhere, online or offline, including other Toyota web sites.
By using this Site, you signify your assent to this Privacy Policy. If you do not agree to this policy, please do not use this Site. This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear on this page, so please visit us frequently.
No Representation or Warranty
Your confidential use of this Site cannot be guaranteed by Toyota. Toyota shall not be responsible for any harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of this Site or any information you transmitted to this Site.
Normal Web Site Usage
You must be a member to visit this Site. If you are a member, you can visit the Site to collaborate on personal projects with other Heya members, speak your mind about current trends and events, and share your opinion about Toyota products and services.
We collect and store the name of your internet service provider, the browser (including available plug-ins and browser functionality) and type of machine you are using, the IP address, the Web site that referred you to us, the pages you request and the date and time of those requests. We use this information to generate statistics, measure site activity and improve the operation and usefulness of the Site.
Collection and Sharing of Personally Identifiable Information
When you become a member of this Site, we will request information that personally identifies you. The information we collect may include your name, mailing address, e-mail address, phone number (cellular or land line), date of birth, educational experience, and personal entertainment preferences.
Your personal information is collected and stored by Toyota in a manner appropriate to the nature of the data as described under the section below, Security of Your Personal Information. The information you provide may also used by Toyota to improve the services we provide you, including operation of the Site.
Your personal information may be shared with our vendors and business partners to assist us in providing services to you. These services may include web site hosting, packaging, mailing and delivering gifts, answering customer questions about products and services and sending information about our products, special offers and other new services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. We may also share your personal information with companies affiliated with Toyota, our private distributors, and our authorized dealers and dealer advertising associations.
Sometimes special offers, event or activities (“Programs”) may be made available through the joint efforts of Toyota and an unaffiliated business partner. If you choose to participate, we may use your personally identifiable information in connection with these Programs. For example, we may send you email or text messages related to the Programs or your account activity, or for selection and notification sponsorships. Your personal information may also be shared with our business partner and may also be used by our business partner if you indicate your interest in receiving communications directly from that company. If you elect to receive communications from our business partner, your information will be used by that company in accordance with its policies and this Privacy Policy will not apply to that company’s use of your information. Sometimes the rules, terms and conditions or disclaimers that apply to a particular Program include information on how we may use the personal information that you provide to us through your participation in the Program. If there is a conflict between the rules, terms and conditions that apply to a particular Program and this Policy, those applying to the particular Program will govern. Please review all of the information about a Program before you provide us with any personal information.
Please remember that uploaded photographs, videos, digital content or other creative materials and any identification of these materials, authors or creators posted on this Site shall be visible to all members. Any comments or posts that you add to threads are also visible to all members. Please refer to the Terms and Conditions for details. You should not post personal information in these areas unless you are comfortable to have members viewing and using such information.
Surveys
From time to time we may conduct surveys on the Site. If you decide to participate, you may be asked to provide certain demographic information (such as your gender, date of birth and zip code). We may use the information that you submit, including your responses to the survey questions, for the purposes identified to you prior to your participation in the survey. In some cases, we may publish the results of the survey but will do so only as aggregate information and you will not be individually identified. As we may be conducting certain surveys with our business partners or other third parties, we may also share the results of those surveys with those third parties but will not identify individuals.
Disclosure for Legal Purposes
Toyota reserves the right to disclose any personally identifiable information or other information we collect through the Site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; (c) protect or defend the legal rights or property of Toyota, the Site or its users, or third party licensors of any material on the Site; or (d) in an emergency to protect the health or safety of the users of the Site or the general public.
Security of Your Personal Information
Toyota is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We Do Not Seek Information From Children
The Site is not intended for children under the age of 13. Toyota does not knowingly collect personal information from children that young. If you are under the age of 13, please do not submit your email address or any other personal information to us through the Site.
How to Update Your Information
There may be times when you can access and update the information you provided as part of your participation in the Site. You can review and edit the personal information you provided at this Site by accessing and updating your profile. You may also email info@heya.toyota.com to change any personal information you may have provided.
Use of Cookies
Cookies are pieces of information that a Web site transfers to the hard drive of a user’s computer for record-keeping purposes so that we may track site and user activity. The use of cookies is an industry standard and you will find them at most major Web sites. By showing how and when visitors use the Site, cookies help Toyota to track those areas of the Site that are popular and which areas are not. Many improvements and updates to the Site are based on such data as total number of visitors and pages viewed.
Most browsers are initially set to accept cookies. If you would prefer, you may set yours to accept or refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the Site will not function properly if you do so. Also, we will not be able to recognize you as a visitor over time.
Links to Other Websites
This site includes links to other websites, such as sites relating to news, sports, music, automotive and other cultural interests. These sites are not under our control, even though they may use the Toyota name or logo on their site through an agreement with us. Such other sites do not necessarily follow our privacy policies, and may place their own cookies on your computer. This practice is standard on the Web, and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site. These sites have their own privacy and information security policy and terms and conditions. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Contact Information
Toyota welcomes your comments regarding this privacy statement. If you believe that Toyota has not adhered to this privacy statement, please contact us by e-mail at info@heya.toyota.com and we will use commercially reasonable efforts to promptly determine and remedy the problem.